Uber is a ride-sharing service that allows customers to request a ride from nearby drivers using the company’s iPhone or Android app. The car arrives in minutes and drives the passenger to the desired location without the hassle of a taxi. The tech startup service is expanding at a rapid rate, and with it, ridership in Southwest Florida is skyrocketing, including Naples and surrounding areas. This increase in ridership comes with an increase in the number of accidents involving Uber vehicles. The aftermath of an accident can be confusing and difficult to manage.

How is being in an Uber accident different from other car accidents?

Uber considers its drivers “independent contractors” and not employees in an attempt to deny fault for any injuries sustained in an accident. If you are a passenger in an Uber car during an accident, you are entitled to compensation by both the driver’s insurance policy and the company’s additional $1 million per ride policy.

Uber defines itself as a technology provider, not as a transportation company or car service, which allows the company to place more blame on the driver and makes it more difficult for passengers, pedestrians, and other drivers to make complaints and claims against Uber.

There is no customer service phone number available for those involved in an Uber accident to call, just an email address. The company is notoriously difficult to communicate with, and victims can become discouraged. Our attorneys will use their years of experience to hold both the driver and the company responsible.

Up until March of 2015, Uber did not provide coverage for drivers between trips when there is no customer in the car. Intense criticism after a tragic accident prompted a change in company policy allowing $50,000/$100,000/$25,000 of contingent coverage between trips.

Even if you were a driver in another car that was involved in an accident with a motor vehicle driven by an Uber driver, or if you were a pedestrian, you are still entitled to compensation from the driver’s insurance as well as Uber’s additional policy.

Accidents involving Uber cars are unique because although the driver is an “independent contractor,” injured passengers, other drivers, and pedestrians may be entitled to compensation from the driver and the company. Most motor vehicle accidents are the result of someone’s negligence. Our team of auto accident lawyers will go up against Uber and fight for you and your loved ones. We are determined to secure the best settlement or verdict possible. To discuss your case with one of our personal injury attorneys, call 239-298-8375 or contact us online.